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  1. Calex Support
  2. User Questions
  3. General

General

  • Using SD cards in Smart Cameras and Smart Video Doorbells
  • Where can I find my product's article number and batch code?
  • What is Bluetooth Fallback and how exactly does it work?
  • How does the motion detection of a Smart Camera or Video Doorbell work?
  • Do I need to create a new account when I switch smartphones?
  • Where can I find the device id in the smart app?
  • Can I control my smart lamp with a wall switch?
  • How can I insert or change an SD card?
  • What does the IP value of a product mean?
  • When will Matter be available?
  • I am not at home, can I still control my smart devices?
  • I'm going on vacation, will my set timers still work?
  • How to store recordings from the Smart Video Doorbell or Camera
  • How do I format my SD card for use in my Smart Camera?
  • My Led lights are blinking
  • What do the symbols on Calex packaging mean?
  • Which transformer should you use for LED lighting?
  • Which dimmer should be used in combination with LED lighting?
  • Compatibility of dimmers and lamps
  • Energy consumption of a LED lamp
  • Outdoor use of lamps
  • How do I know which cap my fixture has?
  • How long is the warranty period on Calex products?
  • Can a LED Dimmer be used for every lamp?

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https://help.calex.eu/hc/en-gb/categories/5788697437981-Calex-Smart-Home
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FAQ
Frequently asked questions, tips, tricks, solutions about the Calex Smart App, products and services can be found here.
custom
https://electrocirkel.freshstatus.io
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Platform Status
Click here for a status overview of our platform, services and services. Outages are displayed here.
community
/hc/en-gb/community/topics
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Community
Calex communities connect customers and product gurus. Ask your question and share your knowledge.
custom
https://www.youtube.com/channel/UC-ihDKSz1QDgKF2h4i_ZLjw/playlists
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YouTube
On our YouTube channel, you will find instructions on how to operate, set up or install our App.