Quickly navigate to
Knowledge base
Integration Amazon Alexa, Google Home & Apple's Siri
Functionalities
- Can I turn the Calex Smart bulbs on or off with a light switch?
- How can I tune my lighting to sunrise and sunset?
- Can I save the images from my Smart Camera?
- Is there a way that my bulbs will turn on and off when the movement sensor detects moving?
- The images from my SD card do not open on my computer.
- How to connect your Apple watch to the Calex Smart app See all 7 articles
Homes, Rooms, Groups
Bluetooth Mesh
Questions about the Calex Smart LEDstrips
Questions about Smart Devices
- Why does the light in my Smart Diffuser keep blinking?
- Do I need a Hub?
- How many products can I link to my Calex app?
- How to connect the Calex Smart Movement sensor to my smart bulb?
- How to connect the Calex Smart Outdoor Camera?
- There is no line in my diffuser for the minimum/maximum amount of water. How much water can I put in my diffuser? See all 13 articles
Questions about Calex Smart lighting
- How to connect my Calex Smart Floorlamp to the app?
- How to install the Calex Smart Floorlamp?
- Will my Calex Smart lamps work with my current dimmer switches?
- How long will it take for my Calex Smart lamp to turn on?
- How to install the Calex Smart Downlights?
- What does the Calex Smart Ambient Light cable button do? See all 7 articles
Sharing the app
Getting started
- Your Wifi Router and the installation of smart devices on 2.4 GHz
- How to install the Calex Bluetooth Mesh Link
- How do I reset my Calex Smart products?
- Can I find a video somewhere explaining an installation process?
- How many products can I link to my Calex app?
- How to install my Calex Smart items using the AP-Modus? See all 7 articles
Questions about login
General Smart Questions
Questions about Smart Remote
- How do I connect my smart wall switch to my smart devices?
- Which smart bulbs and devices does my Smart Remote work on?
- Can I control the connected lamps separately with the Smart Remote?
- Can I control the connected lamps separately with the Smart Remote?
- How do I connect my smart remote to my app and lights?
General
Frequently Asked Questions
- My LED lamp does not dim
- What do the symbols on Calex packaging mean?
- Which transformer should you use for LED lighting?
- Which dimmer should be used in combination with LED lighting?
- Compatibility of dimmers and lamps
- The promised service life of the LED lamp is not achieved, how is this possible? See all 19 articles
Announcements
Additional Information
-
Latest News
Subscribe to our newsletter and get the latest updates and enjoy special promotions. -
Our Office Hours
Our team will be happy to assist you. We are available for you from Monday to Friday 08:00 - 17:00. -
Follow us on Social Media
Meet us, follow us online and always stay up-to-date with the latest news and products.