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User Questions

User Questions

We have created an overall summary for you with frequently asked questions we receive from our customers.

General

Where can I find the device id in the smart app?
Can I control my smart lamp with a wall switch?
How can I insert or change an SD card?
What does the IP value of a product mean?
When will Matter be available?
I am not at home, can I still control my smart devices?

See all 20 articles

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https://help.calex.eu/hc/en-gb/categories/5788697437981-Calex-Smart-Home

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FAQ

Frequently asked questions, tips, tricks, solutions about the Calex Smart App, products and services can be found here.

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Platform Status

Click here for a status overview of our platform, services and services. Outages are displayed here.

community

/hc/en-gb/community/topics

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Community

Calex communities connect customers and product gurus. Ask your question and share your knowledge.

custom

https://www.youtube.com/channel/UC-ihDKSz1QDgKF2h4i_ZLjw/playlists

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YouTube

On our YouTube channel, you will find instructions on how to operate, set up or install our App.