Our customer service team is always ready to help you and answer your questions. You can contact us via our ticket system, our intelligent chatbot, by phone or by email. Below are the days and times our customer service is available:
Days: Monday through Friday
Times: 09:00 - 17:00 CET
During these hours you can reach us directly:
- Through our ticket system: At the top right of this page, click on "Submit a Request. You can ask your question or describe your problem, and our team will respond as soon as possible.
- By telephone: Call us at 010 298 19 80 and choose option 2 to speak directly to a staff member.
- By email: Send your question to help@calex.eu.
In addition, we also have an intelligent chatbot available to help you with common questions and simple problems. The chatbot is available 24/7, so you can get answers at any time. If the chatbot cannot answer your question, you will be redirected to our ticket system, where our team will further assist you during the above mentioned business hours.
We strive to provide you with the best possible service and answer your questions as quickly and efficiently as possible. Don't hesitate to contact us via the ticket system, the chatbot, by phone or by email. We are ready to help you!
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