How do I troubleshoot Wi-Fi issues with my smart doorbell?

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With a smart doorbell, you are always aware of who is at your door. This doorbell is equipped with a built-in camera, allowing you to view live images via the CALEX Smart app even when you are not at home. However, a good Wi-Fi connection is essential for this functionality. In this article, we will show you how to test your Wi-Fi signal and give suggestions on how to improve your Wi-Fi signal.

You can also apply this article to Wi-Fi problems with your smart camera.

How can I test my Wi-Fi for my smart doorbell?

Do you have Wi-Fi reception at your doorbell, but doubt its quality?
Then follow these simple steps to test your Wi-Fi reception in the 2.4GHz band:

  1. Take your phone outside and close the front door.
  2. Make sure your phone is connected to the 2.4GHz Wi-Fi network and hold your phone near the doorbell.
  3. Open the website and run the speed test 3 times. The speed should be consistently above 20 Mbps.
  4. Stream a video of several minutes on YouTube. It should not falter or be interrupted. (This speed test is provided by Netflix)

Improve your Wi-Fi signal for better coverage throughout your home

If you suffer from weak connectivity in certain areas of your home, it's not surprising that your doorbell isn't working properly either. You can improve the coverage of your Wi-Fi network by adding an additional Wi-Fi access point or opting for a multiroom Wi-Fi, also known as a Wi-Fi mesh system.

1. Additional Wi-Fi access point:

Adding an additional Wi-Fi access point increases the coverage area of your network. This access point connects to your existing router and spreads the Wi-Fi signal to a wider area. This is especially useful in larger homes or buildings where a single router does not have enough range to cover all rooms. However, installing additional access points requires wired connections between the router and the access points, which is not always practical.

2. Multiroom Wi-Fi or Wi-Fi mesh system:

A multiroom Wi-Fi system, also known as a Wi-Fi mesh system, provides a wireless solution for improving Wi-Fi coverage in your home. This system consists of multiple nodes or stations strategically placed throughout your home. These nodes work together to create one seamless Wi-Fi network, automatically communicating and relaying the signal to each other and to your devices. This results in consistent coverage without dead zones, even in large homes or buildings with complex layouts. An added benefit of a Wi-Fi mesh system is that it is easily expandable by simply adding additional nodes, allowing you to further optimize coverage as needed.

In short, both adding additional Wi-Fi access points and opting for a multiroom Wi-Fi or Wi-Fi mesh system are effective ways to improve the coverage of your Wi-Fi network and ensure that all your devices stay reliably connected no matter where you are in the house.

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