Brian

Goed nieuws! 🎉De integratie tussen de Calex Smart App en Home Assistant is nu beschikbaar voor iedereen. Zo kun je eenvoudig je slimme apparaten koppelen en bedienen vanuit Home Assistant.Om te beg...

• Opmerking weergeven
• 23 oktober 2025 09:15
• 2 stemmen

Hi Frank, Strange that this doesn't work. This is something we'll have to figure out further. I'll create a ticket of your report, then we'll take it from there. We may need some information from y...

• Opmerking weergeven
• 23 februari 2024 16:06
• 1 stem

Hi to all, Herewith a quick update regarding the CALEX Smart App for Android. There were some issues at Google that stalled the earlier rollout. These have since been resolved.The rollout has been ...

• Opmerking weergeven
• 12 december 2023 10:43
• 1 stem

Hi to all,The iOS version of the new Calex Smart App has been available to everyone for several days now. The Android version of the Calex Smart App is not currently available to everyone. The caus...

• Opmerking weergeven
• 28 november 2023 06:59
• 1 stem

Dear Robert and Chris,We recently made the necessary adjustments to fix this issue. We have been testing this recently and the issue should now be fixed for all Smart strips.With kind regards, Bria...

• Opmerking weergeven
• 3 oktober 2023 13:29
• 1 stem

Hi Frank,I understand that it is not desirable for the white LEDs to also turn on. This will also be fixed in the new firmware.For now, you can create an additional smart scene that immediately tur...

• Opmerking weergeven
• Bewerkt 5 mei 2026 10:07
• 0 stemmen

Hi Frank,We are currently working on a new firmware update that will resolve the Night Vision issue.Until this update is available, you can use a workaround by creating two smart scenes: one scene ...

• Opmerking weergeven
• 4 mei 2026 06:43
• 0 stemmen

Hi Frank,Thank you for providing the device ID. This is the “Calex Outdoor PTZ Camera 3MP.” Currently, some users are experiencing issues with the IR Night Mode. We are currently working on new fir...

• Opmerking weergeven
• 21 april 2026 08:16
• 0 stemmen

Hi Frank,If you could provide me with the virtual device ID of the camera(s) in question, I’ll know exactly which camera(s) we’re talking about and can give you more detailed information about the ...

• Opmerking weergeven
• 21 april 2026 06:32
• 0 stemmen

Hi Frank,Cloud storage works only based on event detection, such as motion detection or when someone rings the doorbell. Continuous recording is only possible with cameras and doorbells that are po...

• Opmerking weergeven
• 20 april 2026 11:07
• 0 stemmen
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