I purchased a 4 way with USB smart strip
You can turn on and off individually all 4 mains sockets in the Calex or Tuya app .. HOWEVER ON Alexa it shows it as a single switch turning all 4 on or off at the same time NOT individually
How do I get Alexa to control each socked separately?
1
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Dear Robert,
Thank you for your notification.
You should indeed be able to control the sockets individually via Google and Alexa, just as it works in the Calex Smart app.
We have just checked this out and it appears that with certain versions of the UK smart strip this is not working correctly now. We are going to investigate and resolve this further. We expect this to be resolved in the course of this week.
As soon as we know more we will inform you via this topic.
With kind regards,
Brian - Calex Community Team
I have this issue too! Please help
Dear Chris,
We are working to resolve this issue. However, this will take some more time. As soon as the issue is resolved we will report it here.
Sorry for the inconvenience.
With kind regards,
Brian - Calex Community Team
Dear Robert and Chris,
We recently made the necessary adjustments to fix this issue. We have been testing this recently and the issue should now be fixed for all Smart strips.
With kind regards,
Brian - Calex Community Team