Brian

Goed nieuws! 🎉De integratie tussen de Calex Smart App en Home Assistant is nu beschikbaar voor iedereen. Zo kun je eenvoudig je slimme apparaten koppelen en bedienen vanuit Home Assistant.Om te beg...

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• 23 October 2025 09:15
• 2 votes

Hi Frank, Strange that this doesn't work. This is something we'll have to figure out further. I'll create a ticket of your report, then we'll take it from there. We may need some information from y...

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• 23 February 2024 16:06
• 1 vote

Hi to all, Herewith a quick update regarding the CALEX Smart App for Android. There were some issues at Google that stalled the earlier rollout. These have since been resolved.The rollout has been ...

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• 12 December 2023 10:43
• 1 vote

Hi to all,The iOS version of the new Calex Smart App has been available to everyone for several days now. The Android version of the Calex Smart App is not currently available to everyone. The caus...

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• 28 November 2023 06:59
• 1 vote

Dear Robert and Chris,We recently made the necessary adjustments to fix this issue. We have been testing this recently and the issue should now be fixed for all Smart strips.With kind regards, Bria...

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• 03 October 2023 13:29
• 1 vote

Hi Frank,Thank you for providing the device ID. This is the “Calex Outdoor PTZ Camera 3MP.” Currently, some users are experiencing issues with the IR Night Mode. We are currently working on new fir...

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• 21 April 2026 08:16
• 0 votes

Hi Frank,If you could provide me with the virtual device ID of the camera(s) in question, I’ll know exactly which camera(s) we’re talking about and can give you more detailed information about the ...

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• 21 April 2026 06:32
• 0 votes

Hi Frank,Cloud storage works only based on event detection, such as motion detection or when someone rings the doorbell. Continuous recording is only possible with cameras and doorbells that are po...

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• 20 April 2026 11:07
• 0 votes
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Hi Eric,It is normal for the HDMI Sync Box to get warm. However, you mentioned that your Sync Box is getting extremely hot. Could you provide an indication of the temperature?Additionally, it’s imp...

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• 13 April 2026 07:48
• 0 votes
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Hi Erik,Based on your description, it is not yet clear to me which Smart Button you are referring to. Could you please provide some more information about it?In principle, you should be able to add...

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• 07 April 2026 06:11
• 0 votes
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