Brian

Hi Pawel, Sorry to hear that your Calex Smart Halo Ceiling Light is not connecting.  There may be several reasons why this does not work. The message 'Connection Failed' indicates that your Calex S...

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• Edited 16 December 2024 09:21
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Hi Sakia,Thank you for providing your device-id.Based on your device-id, I see that it is a “Calex Filament Clear GLS bulb A60”.  From the logs I can see that the signals do get sent back and forth...

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• 13 December 2024 08:56
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Hi Saskia,Oh, sorry to hear that it doesn't quite want to work out yet. Just now I ran some tests myself with various Calex Smart products and did not experience any problem.Have you tried refreshi...

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• 12 December 2024 13:28
• 1 vote

Hi Saskia,If you have the Calex Smart app linked to your Google Home account, you can use voice commands to directly control your smart devices.In addition, in the Google Home app you have the opti...

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• 11 December 2024 11:13
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Hoi Evelyn,   Wat vervelend om te horen over je ervaring met de Calex lampen, dat is natuurlijk niet zoals het hoort.  Ik zie dat je deze kwestie, inclusief foto's, al hebt ingediend bij onze suppo...

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• 09 December 2024 07:07
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Hi Paul,Good that you have now found it yourself.That is indeed the correct way, as I had reported to you in my previous response ;-)  

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• 06 December 2024 06:58
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Hi Paul,Adding separate Smart devices to your Android Home screen is still possible. However, it is important that the Calex Smart app has permissions for this from the settings within Android.The ...

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• 05 December 2024 08:30
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Hi Paul, Indeed, I had not understood this correctly from your first report.I have to go and figure this one out, give me some time and I'll get back to you here a.s.a.p.

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• 04 December 2024 14:17
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Hi Paul,It is still possible to add your devices separately to the home screen. Below I have placed some screenshots which show the necessary steps, hopefully this will help you: On the home scree...

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• 02 December 2024 09:15
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Hi Marco,Sorry voor de late reactie. Vervelend dat je je Outdoor Mesh systeem niet goed werkend krijgt. Graag wil ik voor je bekijken waar mogelijk de oorzaak ligt van het probleem. Zou je mij het ...

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• 28 November 2024 09:36
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