SD Cards
Hi. I have a few cameras some use sd cards, some use cloud and some have both. I’ve noticed recently that my newer cameras that are PTZ just fill the memory card and I have to format it when it’s full. I’ve never noticed this problem before and was wondering if there’s a fix and if something has maybe changed with updates etc?
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4 opmerkingen
Hi Frank,
That is indeed strange. Normally, you should not need to manually format the SD card once it becomes full. The camera should handle this automatically by overwriting the oldest recordings with new footage when the SD card reaches its capacity.
How did you determine that the SD card needs to be formatted manually?
I would like to investigate this further based on your cameras. Could you please provide me with the device IDs of the cameras concerned? I can then look into this for you and determine what might be causing the issue and how we can resolve it.
Gr,
Brian
Hi Brian. I noticed as I wanted to review something from the previous day. It automatically goes to local storage but there was nothing there for altleast 4 days(not sure how much my 64gb card holds) I did check the cloud storage first but it pick up the incident I was looking for. This is the device bff26ccd2d6225f48anipj but it was the same in the other ptz cameras when I checked. My older stationary ones were fine.
Hi Frank,
Thank you for providing the information.
We're looking into it, this will take a little while. As soon as we know more, I'll get back to you.
Thank you. The card is getting full now so I’ll keep a check incase it was just a glitch or anything like that and let you know if I need to format it again.
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