Sun triggers doorbell PIR
When the sun is shining in the morning it's directly at my front door and the PIR triggers almost every minute. IS there anything I can do to reduce this? The sensitivity on my doorbell PIR is already set to low. (It's the battery doorbell.)
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Hi Chris,
I am sorry to hear that you are experiencing problems with your Calex Battery Video Doorbell. I understand that this is unpleasant. Although I cannot offer you a concrete solution at this time, I would like to inform you that we are currently working hard on improvements and optimizations, especially in the area of motion detection. Unfortunately, I cannot yet tell you exactly when these updates will be available. We are doing our best to make sure you have a better experience with your doorbell soon.
With kind regards,
Brian - Calex Community Team
Hi,
I have just installed my second doorbell and are having the same issue as Chris with the sun on the Doorbell. I have turned the Sensitivity right down as well. I replaced the first one as it was faulty due to the PIR going off every 20 - 30 second 24 hrs a day.
Hi Chris and Geoff,
We are currently testing new firmwares to enhance the motion detection. This is an intensive process that requires a lot of time. Unfortunately, at this moment, I cannot provide any information about the availability of these improvements or the form in which they will be implemented.
With kind regards,
Brian - Calex Community Team
Morning,
Is there any more information on the firmware update - though it is interesting watching the sunset on my doorbell alerts, not great for the battery.
Thanks,
Geoff
Hi,
The battery life of video doorbells depends heavily on the environment and usage. Depending on the placement, the doorbell may detect a lot of movement, which drains the battery faster. For example: if the doorbell faces a busy area, such as a road with a bike path and sidewalk next to it, the number of detections in a day can be quite high. A weak Wi-Fi signal can also significantly reduce battery life because the doorbell constantly works to maintain the connection. Additionally, the built-in PIR sensor can sometimes be triggered by sunlight, causing unnecessary alerts and thus faster battery drain.
We have been working for some time to improve the PIR function in our battery-powered doorbells to make detections more accurate. However, this improvement also requires new hardware, meaning it cannot be resolved by a firmware update alone.
In situations where there is a lot of movement within the detection range, it might be wise to disable motion detection. This feature is an extra and not the primary function of the doorbell. The main purpose remains to receive a notification or record a video when someone rings the bell. Disabling motion detection in busy environments can significantly extend battery life.
Another solution is to choose a video doorbell powered by a mains adapter. For example, the Calex Video Doorbell with mains adapter (https://shop.calex.eu/nl/products/calex-smart-video-doorbell-2k-white) also features person detection, which sends only relevant alerts and avoids unnecessary notifications. Additionally, it allows you to more precisely define the detection area.
For detecting movements around the house, a smart outdoor camera (powered by mains) can also be a good solution. These cameras can be aimed at specific zones, preventing unnecessary alerts and reducing the battery drain on your doorbell.
Brian.
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