Brian

Hi Geoff, First of all, best wishes for 2025! Thank you for testing and providing this information. Obviously, disabling the PIR sensor is not the right solution, but this was more to test whether ...

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• 02 January 2025 09:05
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Hi Geoff,I suspect the problem is caused by the number of motion detections combined with bad Wi-Fi reception. From the logs of your doorbell, I can see the following:In the period from 22-12-2024 ...

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• Edited 24 December 2024 11:21
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Hi Saskia, A quick update from the lighting front! We've managed to track down the unusual behavior, but it doesn’t seem to affect all types of lamps equally. Kind of like holiday lights, where som...

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• 24 December 2024 07:37
• 1 vote

Hi Geoff,A battery life of 36 hours is indeed very short. Normally with normal use, a battery life of 1 to 3 months should be achievable.Battery life depends on a number of factors, such as: Doorb...

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• 24 December 2024 07:26
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Beste Anne-Roos, Onze Calex Outdoor Producten werken via het Bluetooth Mesh systeem. Dat wil zeggen dat als je een lamp koppelt via je Smartphone aan je Calex Smart App dat je deze lamp(en) enkel k...

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• Edited 20 December 2024 13:56
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Beste Bryan, Vervelend dat het je niet wil lukken om je deur sensor met je Calex Smart App te verbinden. Je vraagt om telefonisch contact met je op te nemen om dit op te lossen, helaas moet ik je m...

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• 19 December 2024 09:31
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Hi Pawel, Sorry to hear that your Calex Smart Halo Ceiling Light is not connecting.  There may be several reasons why this does not work. The message 'Connection Failed' indicates that your Calex S...

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• Edited 16 December 2024 09:21
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Hi Sakia,Thank you for providing your device-id.Based on your device-id, I see that it is a “Calex Filament Clear GLS bulb A60”.  From the logs I can see that the signals do get sent back and forth...

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• 13 December 2024 08:56
• 1 vote

Hi Saskia,Oh, sorry to hear that it doesn't quite want to work out yet. Just now I ran some tests myself with various Calex Smart products and did not experience any problem.Have you tried refreshi...

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• 12 December 2024 13:28
• 1 vote

Hi Saskia,If you have the Calex Smart app linked to your Google Home account, you can use voice commands to directly control your smart devices.In addition, in the Google Home app you have the opti...

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• 11 December 2024 11:13
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