Brian

Hi Romy,Sorry to hear that you are experiencing this problem with this camera. Could you take a clearly readable picture for me of the product data listed on the sticker on the bottom of the camera...

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• 12 November 2024 08:18
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Hi Adrian Ștefan Curea,Based on your report, it is not entirely clear to me what exactly is going wrong.Since you are talking about the desktop software, I expect that your report relates to the Ca...

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• 01 November 2024 08:39
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Hi Jeroen,Welk stappenplan je precies hebt gevolgd is mij op dit moment niet duidelijk, mogelijk dat het daar toch ergens mis gaat.Ik ga er hierbij vanuit dat je alle lampen wel al reeds aan je Wi-...

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• 28 October 2024 14:02
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Beste Cihangir, Uit je melding begrijp ik dat je de ‘Calex Smart Wall Switch’ of ‘Calex Smart Remote’ had gekoppeld aan 4 stuks GU10 lampen en dat de koppeling nu ineens niet meer werkt. Het daarna...

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• Edited 28 October 2024 13:51
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Hi David,We would like to help you resolve the problem. Earlier you reported this problem to us, and one of my colleagues picked it up. He also asked you to provide the necessary information, but u...

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• 22 October 2024 09:19
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Hi Boyd,I see that you have indeed created 3 tickets regarding 1 specific order. These tickets have been merged by a colleague and you have already received a response. I expect that if you respond...

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• 22 October 2024 08:56
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Hi Walid,Yes that is certainly possible. The question is whether you want to give the visitor access to a single device a few devices or control over your entire “Home”.The visitor must then have i...

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• Edited 09 October 2024 11:56
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Hi Mark,Het is mogelijk om één of meerdere slimme lampen te gebruiken in combinatie met een conventionele schakelaar. De vraag is echter of je je slimme lampen op die manier wilt bedienen. Het zijn...

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• 07 October 2024 06:40
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Hi Frank,Er zijn meerdere mogelijkheden om een of meerdere Smart Plugs zowel handmatig of automatisch tegelijkertijd te laten in-/uitschakelen.Je kunt bijvoorbeeld meerdere Smart Plugs combineren i...

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• 01 October 2024 10:19
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Hi David,It is possible to shorten an LED strip, provided it has designated cut points. However, you cannot simply extend a 2-meter LED strip by attaching a cut-off piece from another strip. This i...

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• 27 September 2024 12:13
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