Brian
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Recent activity by Brian
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Hi CJ Mamo,Thank you for providing the requested information. We will investigate this further, and I will get back to you as soon as more information is available.Brian.
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Hi Gavin,A firmware update is unlikely to be the cause, as there have been no recent firmware updates for the smart plugs. If the smart plug also can no longer be reset, this may indicate a hardwar...
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Hi Frank,Unfortunately, this is not possible at the moment. We will let you know as soon as the functionality is available.Brian.
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Hi CJ Mamo,I was unable to reproduce this behavior. It’s also not entirely clear to me how you have configured the smart scenes. Could you please provide screenshots of the settings you used in the...
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Hi,The battery life of video doorbells depends heavily on the environment and usage. Depending on the placement, the doorbell may detect a lot of movement, which drains the battery faster. For exam...
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Hi,The battery life of video doorbells depends heavily on the environment and usage. Depending on the placement, the doorbell may detect a lot of movement, which drains the battery faster. For exam...
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Hi Dex,At this time, it is still not possible to include smart plugs in lighting scenes. Lighting scenes are primarily intended for lamps. This functionality is on our wishlist, but it is not yet k...
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Hi Frank,You mentioned that the button is on the side, which you believe indicates it’s an older model. However, all of our smart plugs have the button on the side, so it’s possible you meant somet...
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Hi Frank,Are you still able to operate the smart plug manually? For example, does pressing the power button on the plug still turn it on and off?If that's the case, then the smart plug hardware its...
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Beste Jan,Waarschijnlijk heb je de lampen gereset, door ze drie maal uit/aan te zetten, de lampen gaan dan knipperen (koppelmodus). Reset de lampen voor de zekerheid opnieuw, vervolgens kun je de l...
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