User

Brian

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Articles

Recent activity by Brian

  • The new 2021 energy label - How does it work?

    The new 2021 energy label - How does it work? The energy label shows how economical light bulbs and other products, such as electrical appliances, use energy. The higher the energy efficiency class...

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    • 1 follower
    • 0 comments
    • 0 votes

  • The image of me Video doorbell is blurry how do I fix that?

    If your video doorbell's image is blurry, it's likely that the lens is dirty. Over time, the doorbell's lens can collect dust, fingerprints and other contaminants, which can lead to reduced image q...

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    • 1 follower
    • 0 comments
    • -20 votes

  • Where can I find the device id in the smart app?

    PLEASE NOTE!:  Not every phone displays the full device ID on the screen. For this reason, we recommend that you do not take a screenshot. If we receive an incomplete device ID, we will not be able...

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    • 1 follower
    • 0 comments
    • 0 votes

  • Can I control my smart lamp with a wall switch?

    While it may be tempting to control a smart bulb via a conventional wall switch, it is generally not recommended. Here are a few reasons why: The power supply to the lamp is cut off:When you use t...

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    • 2 followers
    • 0 comments
    • -3 votes

  • How can I insert or change an SD card?

    Installing and changing an SD card in a smart device can vary depending on the type of device you have. In general, however, there are a few steps you can follow to get the job done. Here is a gene...

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    • 1 follower
    • 0 comments
    • 7 votes

  • What does the IP value of a product mean?

    IP value of a device is important to know. The IP value indicates how much protection the device has. The IP value consists of two digits. The first digit represents protection against solid partic...

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    • 1 follower
    • 0 comments
    • 0 votes

  • Can I also use the Smart remote to activate a scene?

    Linking a scene directly to the Smart Remote is unfortunately not possible, but with the instructions below you can still achieve the desired result. You can switch one lamp on/off with a Smart Rem...

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    • 1 follower
    • 0 comments
    • -2 votes

  • When will Matter be available?

    While there is much enthusiasm about the development of Matter support, there is currently no concrete answer available as to exactly when it will be available. It is important to note that the dev...

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    • 1 follower
    • 0 comments
    • -4 votes

  • Message: Device is already associated with another user.

    If you've purchased a second-hand smart doorbell or smart camera and are trying to connect it to your smart app, you may receive a notification that the device is already linked to another account....

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    • 2 followers
    • 0 comments
    • 3 votes

  • I am not at home, can I still control my smart devices?

    The smart app allows you to control your smart devices from any location with Internet access. This means you can control your devices even when you are not at home. To make this possible, the smar...

    • Updated
    • 1 follower
    • 0 comments
    • -1 votes