Brian

Total activity 215
Last activity 25 September 2023 15:24
Member since 06 January 2023 12:38

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Brian commented, 25 September 2023 15:24
Official comment
Dear Andy,In the current version of the Calex SMART app you have the possibility to link your own image or icon per device, unfortunately it is not yet possible to choose from a set of standard ico...
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Brian commented, 25 September 2023 08:52
Official comment
Dear Andy Wrayman,Your question is clear to me and for the application you describe, this is indeed a very useful functionality. At this time this feature is not supported for our current multiple ...
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- Edited 25 September 2023 08:52
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Brian commented, 25 September 2023 08:24
Official comment
Dear Mr. Graeme PinnockCurrently, our Wi-Fi devices do not have a public API. Our Calex SMART devices can be controlled via the Calex SMART app and indeed also via Amazon Alexa, Google Home and App...
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Brian commented, 28 August 2023 13:46
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Beste Gmkluis,De Calex SMART Wall Switch werkt niet op alle Calex producten, je kunt deze wel koppelen met: - Alle Calex Smart Lampen - Alle Calex Smart Plugs en Stekkers Helaas werkt de afstandsbe...
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- Edited 28 August 2023 13:47
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Brian commented, 28 August 2023 12:09
Dear Chris, We are working to resolve this issue. However, this will take some more time. As soon as the issue is resolved we will report it here.Sorry for the inconvenience. With kind regards, Bri...
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Brian commented, 31 July 2023 12:37
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Dear Robert, Thank you for your notification. You should indeed be able to control the sockets individually via Google and Alexa, just as it works in the Calex Smart app.We have just checked this o...
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Brian commented, 27 July 2023 13:26
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Beste Ria, Vervelend dat je dit probleem ervaart met je Calex Video deurbel. Wat er precies aan de hand is willen we graag voor je uitzoeken, hiervoor hebben we echter wat meer specifieke informati...
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Brian created an article, 14 July 2023 12:09
Firmware update Outdoor lamps
1. Calex Smart Home
2. Bluetooth Mesh
To update the firmware for Outdoor Mesh products we recommend you to read this article carefully before you start. The update must be done via Bluetooth and the Smartphone must be at a short distan...
- Edited 21 July 2023 13:43
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Brian created an article, 20 June 2023 07:14
Can I charge my Smart devices with a USB fast charger?
1. Calex Smart APP
2. General questions
Not all smart devices support USB fast chargers yet. If your smart device does not support USB fast chargers, using a USB fast charger may result in slow charging or even no charging of your smart ...
- Edited 26 September 2023 10:56
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Brian created an article, 19 June 2023 08:09
How do I erase the memo from the Smart Pet Feeder?
The memo recorded through the Smart Pet Feeder can be deleted by pressing and holding the 'rec' button for 3 seconds until a sound is heard. Follow the steps below where we explain how to delete th...
- Edited 01 August 2023 09:50
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