Brian
Activity overview
Latest activity by Brian
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Brian commented,
Hi Frank,Thank you for providing the device ID. This is the “Calex Outdoor PTZ Camera 3MP.” Currently, some users are experiencing issues with the IR Night Mode. We are currently working on new fir...
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Brian commented,
Hi Frank,If you could provide me with the virtual device ID of the camera(s) in question, I’ll know exactly which camera(s) we’re talking about and can give you more detailed information about the ...
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Brian commented,
Hi Frank,Cloud storage works only based on event detection, such as motion detection or when someone rings the doorbell. Continuous recording is only possible with cameras and doorbells that are po...
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Brian commented,
Hi Eric,It is normal for the HDMI Sync Box to get warm. However, you mentioned that your Sync Box is getting extremely hot. Could you provide an indication of the temperature?Additionally, it’s imp...
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Brian commented,
Hi Erik,Based on your description, it is not yet clear to me which Smart Button you are referring to. Could you please provide some more information about it?In principle, you should be able to add...
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Brian commented,
Hi Frank,Regarding the ability to change the order of cameras in the app’s multi-view: I have good news! DVL has confirmed that this functionality is being developed and is scheduled for release in...
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Brian commented,
Hi Frank,Okay, keep an eye on it for a moment. You might be able to determine whether the issue only occurs under certain circumstances.Regarding the ability to change the order of cameras in the a...
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Brian commented,
Hi Marjon,Het is vreemd dat je de lampen niet meer kunt koppelen met je Wi-Fi-router. Aangezien ze eerder wel functioneerden, zou het opnieuw koppelen normaal gesproken geen probleem moeten zijn. E...
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Brian commented,
Hi Frank,That is indeed strange. The day/night mode should switch automatically depending on the ambient light. Is this a Calex camera? If so, could you please send me the device ID (virtual ID) of...
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Brian commented,
Hi Frank,We understand that it’s frustrating that you’re not yet able to rearrange your cameras in the multiview screen. This feature is still on the roadmap for a future version of the Calex Smart...
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