Brian Community-team

Hi Jacco,Goed om te horen dat je inmiddels de nieuwe Sync Box met het juiste artikelnummer hebt gevonden en dat alles naar behoren werkt!Fijn dat we je hebben kunnen helpen. Veel plezier met de nie...

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• 27 October 2026 07:11
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Motion Detection on Smart Battery Cameras with a PIR Sensor

Our Smart Battery Cameras use a PIR sensor (Passive Infrared) for motion detection. This sensor works differently from motion detection systems that continuously analyse camera footage.If your came...

• Brian
• Updated 06 November 2026 12:23
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De update naar iOS 27 zou op zichzelf geen invloed moeten hebben op de Wi-Fi- of internetverbinding van je smart apparaten.Wat hierbij vooral opvalt, is dat je lampen en kachel zich regelmatig als ...

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• 15 October 2026 07:35
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Ah, okay. In that case, there is a possibility that the product has become defective in some way. I would recommend taking it back to the store where you purchased it. They can assess the product a...

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• 06 October 2026 12:14
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Okay, then it is most likely article number 5401000900.This is a Smart Outdoor Bluetooth Mesh product. Before you can connect the light to your Calex Outdoor Link (Gateway), you first need to reset...

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• 06 October 2026 10:32
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Cloud Storage for Smart Cameras and Doorbells

With a cloud subscription, recordings from a supported smart camera or smart doorbell can be securely stored in the cloud for a specific period of time. This allows you to view stored recordings th...

• Brian
• Updated 06 October 2026 08:45
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Hi Darren,Thanks for reaching out. To help us look into this more specifically, could you please let us know the article number of the post light?You can usually find the article number on the prod...

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• 05 October 2026 13:07
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Ik heb even wat navraag gedaan en vernomen dat de nieuwe HDMI Sync Box vanaf week 43 in de Action winkels zou moeten liggen. 

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• 05 October 2026 10:53
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Hi Jacco,Dan ben je inderdaad wel even bezig geweest als je 12 Action-winkels hebt bezocht!Het is wel opvallend dat je bij geen van deze winkels de nieuwe Sync Box hebt kunnen vinden.Wij hebben zel...

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• 05 October 2026 08:28
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