Based on your report, it is not entirely clear to me what exactly is going wrong. Since you are talking about the desktop software, I expect that your report relates to the Calex Gaming Desktop software. Could you explain to me in more detail which Calex Gaming product is involved and what steps you performed? If possible provide screenshots and/or a screen recording showing the problem.
In addition, I would like to receive the device ID of the Calex Gaming product in question from you.
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Hi Adrian Ștefan Curea,
Based on your report, it is not entirely clear to me what exactly is going wrong.
Since you are talking about the desktop software, I expect that your report relates to the Calex Gaming Desktop software.
Could you explain to me in more detail which Calex Gaming product is involved and what steps you performed? If possible provide screenshots and/or a screen recording showing the problem.
In addition, I would like to receive the device ID of the Calex Gaming product in question from you.
With kind regards,
Brian - Calex Community Team