Tycho
Articles
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Can I chat with one of your employees?
Yes, although we encourage you to use our AI-bot to find questions to your answers, our bot will forward your message in case we can't fulfill your question. Next to our knowledge bot you can also ...
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Can I control the connected lamps separately with the Smart Remote?
No, all lights connected to the smart remote are controlled at the same time. They can be operated separately in the app. If you operate different groups depending on each other, we recommend purch...
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How long is the warranty period on Calex products?
The standard warranty period for our electrical products is two years. This also applies to our light sources and fixtures. In case of a problem with any of our products we advise you to always con...
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How do I know which cap my fixture has?
The most common caps are E14, E27 and GU10. ‘E’ stands for ‘Edison’ and the number for the diameter in millimeters. For ceiling spots, GU10 is the most common fitting. Desktop lamps and small fixtu...
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Outdoor use of lamps
Can I use any lamp outdoors?Whether or not a lamp can be used outdoors depends on whether it is placed in a mounting or not. All Calex lamps can be used outdoors, provided they are installed in a c...
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Energy consumption of a LED lamp
What is the energy consumption of LED lamps? The energy consumption of LED lamps is specified on the energy label, underlined by the pink arrow in this example. You will find the physical label on ...
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Which dimmer should be used in combination with LED lighting?
Which dimmer should be used in combination with LED lighting?To create the ideal lighting ambiance in your home, it is practical to be able to dim LED lamps. To be able to control brightness, a spe...
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Which transformer should you use for LED lighting?
Which transformer should you use for LED lighting?When you decide to start using LED lighting, it is important that you think carefully about the voltage and the different transformers that you can...
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Where can I buy your Calex products?
At https://www.calex.eu/en/storelocator/ you can find out where you can buy Calex products in your area. Each store indicates which collection they sell. Not sure which collection your desired bulb...
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How can I clean my bulb?
In order to clean your bulb, first make sure it is dust-free. You can achieve this by using a microfibre cloth or a feather duster. Use a piece of paper towel to hold the bulb, to make sure you don...