My Calex Smart products won’t connect

Have more questions? Submit a request

This can have several causes. Therefore please check the following steps.

1. Have you downloaded the correct app?
2. Are you connected to the correct network in your house? This must be 2.4 GHz.
3. Is your mobile device connected to the internet? Which signal bars are displayed?
4. Is your internet active? Check with your internet browser.

Articles in this section

Was this article helpful?
0 out of 9 found this helpful



Please sign in to leave a comment.